Introduction

In this Privacy Policy FortMesa, Inc. outlines how it collects, uses, and shares information about you and your organization. This policy covers data entered into FortMesa’s website or application and data collected through its platform.

Scope of This Policy

This Privacy Policy applies to all FortMesa services, web properties and software products. It does not govern data sent to third-party FortMesa Marketplace partners at your request.

What We Collect

• Organizational Information: Includes physical address, legal name, and administrative contact details.
• Personal Information: Includes user names, email addresses, phone numbers, device identifiers, usage logs, IP addresses, geo-location data and other metadata.
• Security Engineering Metadata: Information about your information infrastructure, security architecture, asset details, system owners, network addresses, and configuration-level information, which may include PII.
• Other Information: Data from phone calls, emails, messaging, shared documents, or support requests.
• Cookies and other identifiers: Used for authentication, authorization, accounting and analytic purposes, and may include third-party cookies.

Information Usage

Collected information is used for product functionality, development, support, account management, billing, communication, FortMesa marketing, and forensic purposes. De-identified or aggregated data usage is not restricted. Information usage may differ based on regionality of organization or user.

Disclosure and Sharing

Data collected by FortMesa may be disclosed or shared with third parties under the following circumstances

• Customer Initiated Sharing: Customers may choose to share data with FortMesa partners through the use of a customer configured account integration. Customers may also be introduced to FortMesa Marketplace Partners based on Customer intent or legitimate interest.
• FortMesa Business Processes: Customer information may be shared with third parties under non-disclosure agreements and intended purpose restrictions solely for the purpose of FortMesa product/service delivery, customer support, and payment processing.
• Other Sharing: Information may be shared for business planning (e.g., sales, dissolution, reorganization), compliance with legal requirements, or for enforcement, safety, and fraud prevention.

Changes

The policy may change periodically, with updates posted at https://fortmesa.com/privacy. Continued use of services implies agreement to changes.

Contact

For questions or privacy requests, visit https://fortmesa.com/contact.